Thinking about cancelling your Uber Eats subscription?
Uber One, the service’s monthly membership, promises free deliveries, exclusive discounts, and other perks for regular users. But if your eating habits or budget have changed, it’s easy to see why you might want to cancel.
This quick guide will walk you through how to cancel Uber Eats subscriptions, whether you’re using a phone or a computer. You’ll learn what happens after you cancel and find out how to avoid unexpected charges down the road. Let’s help you make the switch, hassle-free.
Understanding Your Uber Eats Subscription
Understanding the details of your Uber Eats subscription is vital before you cancel. Many people sign up for the perks, fast delivery, exclusive member deals, and a smoother app experience, without checking the fine print.
Understanding exactly what you’ve got (and what you’ll lose) helps you make an informed choice. Let’s break down how Uber Eats subscription works, what benefits it includes, and the important differences between Uber One and the retired Eats Pass.
What Is Uber One?
Uber One is Uber Eats’ paid monthly membership. It replaced Uber Eats Pass, packing in more benefits under one brand. This subscription is designed for regular Uber Eats customers and frequent Uber riders.
With a simple monthly fee, members get:
- $0 delivery fees on eligible food and grocery orders
- Up to 10% off eligible Uber Eats deliveries and grocery purchases
- Savings of at least 5% on rides with Uber
- Special promotions and priority customer support
Everything is linked directly to your Uber account, making it seamless to use across services.
Pricing, Billing Cycles, and Payment
Uber One costs $9.99 per month in the US as of early 2025. When you sign up, you’re billed automatically each month using your default payment method. Some areas may also offer an annual payment option for a discount.
Here’s how Uber One billing works:
- Monthly Subscription: Charges automatically renew on the same date each month until canceled.
- Annual Plan (if available): You pay once for the year, usually at a slightly discounted rate.
- Free Trial: New users often get a free 30-day trial. At the end of the trial, billing starts automatically unless you cancel.
- Auto-Renewal: Unless you cancel, the system will keep billing you. Mark your calendar to avoid unwanted charges.
Understanding these billing cycles helps avoid unnecessary payments and keeps your finances in check. For tips on managing subscriptions efficiently, check useful resources like Forbes’ advice on subscription services.
Uber Eats Pass vs. Uber One: What Changed?
Uber phased out the older Uber Eats Pass and replaced it with Uber One to combine perks from food delivery and ridesharing.
If you signed up for Eats Pass, your membership likely converted to Uber One automatically, maintaining your discounts and free deliveries but with updated terms and pricing.
Key differences include:
- Broader Perks: Uber One adds ride discounts on top of food benefits.
- Stronger Integration: All perks now cover Uber Eats, Uber rides, and eligible grocery merchants.
- Simpler Subscription: One plan covers both delivery and transportation, instead of separate passes.
If you’re comparing benefits or still unsure which membership you have, open the Uber or Uber Eats app under “Account” and look for your active plan details.
What Happens When You Cancel?
Canceling Uber Eats subscriptions (Uber One) means you’ll lose access to member perks at the end of your current billing cycle. Until the next renewal date, you keep your savings and $0 delivery fees.
Once it ends:
- No more monthly discounts on food or rides
- Delivery fees return to regular rates
- Your account reverts to standard Uber or Uber Eats status
Uninstalling the app doesn’t cancel your subscription. You must visit the membership page via the Uber or Uber Eats app or website to process a cancellation.
If you are interested in closely tracking spending and subscription value, CNBC’s guide on monitoring subscription spending is a helpful read.
Understanding how to cancel Uber Eats subscriptions and what the change means puts you in control of how much you pay and what services you get each month.
How to Cancel Uber Eats Subscription on the Mobile App
Tired of paying for Uber One but not using the benefits? Cancelling your Uber Eats subscription on the app is straightforward, whether you use an iPhone or an Android.
Cutting off your membership takes just a few taps, but timing and understanding the tiny details make a big difference in avoiding surprise charges. Here’s what you need to know to cancel your Uber Eats subscription smoothly.
Step-By-Step Instructions for iOS and Android
If you mostly use your phone for Uber Eats orders, cancelling via the app is the most convenient option. Here’s exactly how to do it from your smartphone:
- Open the Uber or Uber Eats app: Make sure you’re logged in to the account with the active subscription.
- Tap on your profile or account icon: Usually found at the bottom-right or top-left corner of your screen.
- Go to ‘Uber One’ or ‘Eats Pass’: This section displays your active membership. If you see ‘Uber One,’ that’s your current subscription.
- Tap ‘Manage Membership’ or ‘Manage Subscription’: This option gives you access to subscription details and changes.
- Select ‘End Membership’ or ‘Cancel Subscription’: The exact wording varies, but this is the button to stop renewing.
- Confirm your cancellation: Follow the prompts to finish the process. Uber often asks for a short survey about why you’re leaving. Feel free to skip or answer.
After you confirm, you’ll see a notice with your subscription’s last active date. Membership perks won’t disappear right away; you can keep using them until your current billing period finishes.
Key Tips for Canceling Without Surprises
It pays to keep a few things in mind before you hit confirm, to skip headaches later:
- Timing matters: Cancel your membership at least 24 hours before the renewal date to avoid being charged for another month.
- Immediate cancellation isn’t an option: Even after you cancel, perks last until the end of your paid period. There are no partial refunds for unused weeks.
- Uninstalling doesn’t cancel: Simply deleting the Uber Eats app doesn’t end your subscription; you must go through the app or the Uber website.
- Keep your email receipts: Uber sends confirmation of cancellation and your last active day via email. Keep these for your records.
Quick Reminders on Refunds and Renewals
- If you cancel during a free trial, make sure it’s before the trial ends. Otherwise, automatic billing starts right after.
- Cancelling a paid membership means you’ll get all perks until the next renewal date, but no extra days or pro-rata refunds.
- If you ever decide to join Uber One again, you can reactivate directly from the app. Terms and promotions may differ if you’re coming back as a past member.
If you find yourself juggling multiple subscriptions, it might help to track your spending and decide what’s worth keeping. For small business owners and side hustlers, consider tips for effective financial management to keep a healthier budget.
By following these steps, you can cancel your Uber Eats subscription confidently and avoid paying for a service you’re not using.
How to Cancel Your Uber Eats Subscription on Desktop
Canceling your Uber Eats subscription from a desktop or laptop is a straightforward process, but there are a few important differences compared to the mobile app.
Whether your phone battery is low, your app isn’t updating, or you just prefer a bigger screen, managing your Uber One or Eats Pass from a web browser can be more convenient for some users. Here’s how to get the job done quickly without missing a step.
Step-by-Step Guide to Cancel on Desktop
If you access Uber Eats through your computer, here’s how to cancel your subscription safely:
- Go to the Uber Eats website: Open your preferred internet browser and visit Uber Eats.
- Sign in: Use your Uber account details to log in.
- Access your account settings: Click on your profile icon in the top-right corner. This brings up your account menu.
- Find ‘Uber One’ or ‘Eats Pass’: In your account menu, look for the section labeled ‘Uber One’ or, for older plans, ‘Eats Pass.’
- Select ‘Manage Membership’: You’ll see details about your subscription, including your next billing date.
- Click ‘End Membership’ or ‘Cancel Subscription’: Confirm your choice when prompted. Uber may ask for a quick cancellation survey. This part is optional.
Once you confirm, your Uber Eats perks stay active until your current billing period ends. The process mirrors the app, but some find the full website easier to navigate thanks to its clear layout. You can see more details about subscription status and upcoming charges here, too.
For official instructions or updates about canceling Uber One or Eats Pass, this Uber Help article on canceling Uber One membership is a helpful resource.
Key Differences Between Desktop and Mobile Cancellation
Canceling from a desktop is mostly the same as using the app, but keep these distinctions in mind:
- Website navigation: You won’t swipe or tap like on your phone. Use mouse clicks and keyboard.
- Wider view: Desktop pages make it easier to review fine print, next billing dates, and membership terms.
- Browser save issues: Sometimes, browsers don’t refresh automatically, so you may need to reload your page or clear your cache if you don’t see changes right away.
The actions you take will cancel your subscription across all devices tied to your account. Once you’ve canceled on desktop, your app will also reflect this change.
Troubleshooting: What to Do If You Can’t Cancel
If you hit a snag, don’t worry, most issues are easy to solve. Here are some quick fixes to the most common problems:
- No “Manage Membership” button: Double check you’re logged into the correct Uber account and that you’re using the region where your subscription is active.
- Web page won’t load or crashes: Try refreshing the page, using a different browser, or clearing your cache.
- Cancellation not confirmed: If you don’t get a confirmation email, review your membership page or try canceling again.
- App and web status mismatch: Occasionally, there’s a delay between web and app status. Log out and back in, or check again after a few minutes.
If problems persist and you still can’t cancel, Uber recommends reaching out through their online customer support. You can start a help request via your account menu, or consult the Uber help page on general subscription cancellation for step-by-step troubleshooting.
By using your desktop, you can be sure your changes are saved and you have a record of each step. It’s a hassle-free option for those who want clear control over their subscription settings.
Frequently Asked Questions about Canceling Uber Eats Subscription
Canceling a subscription often raises more questions than it answers. If you’re unsure about how canceling Uber Eats subscriptions works, you’re not alone.
Here’s a clear rundown of the most common questions people ask before or after canceling their Uber One membership, including what happens to your perks, whether refunds are possible, and what steps to take if you hit a snag during the process.
Am I Eligible for a Refund After Canceling Uber Eats Subscription?
Refunds aren’t automatic for most users. If you cancel Uber One, your membership perks last until the end of the current billing cycle. You won’t get a partial refund for days you don’t use. However, there are key exceptions that can work in your favor:
- If you cancel within 30 days and have not used any Uber One benefits, you may receive a full refund. This is especially helpful if you signed up by accident or changed your mind quickly.
- Canceling less than 24 hours before your next renewal might trigger a renewal charge, but Uber says this should be automatically refunded. Always check your email and bank statements to make sure.
For more official details and steps to request a refund, check the Uber One Cancellation and Refund policy.
What Happens to My Benefits After I Cancel?
After you cancel your Uber Eats subscription, your benefits don’t disappear on the spot. Here’s what you can expect:
- Perks stay active until your current paid period ends, whether monthly or annually.
- You can continue to enjoy discounts, $0 delivery fees, and ride savings up to that end date.
- Once the period ends, your account will revert to standard Uber pricing and service.
If you have scheduled deliveries or upcoming orders, don’t worry. All discounts and benefits active at the time you placed the order remain valid through delivery. You won’t lose perks on pending or in-progress requests.
Uber’s membership FAQ covers more on managing your Uber One plan, including billing cycles and expiration details.
What If I Can’t Cancel with the App or Website?
Sometimes technology misbehaves, and you may not see the usual “Manage Membership” or “End Subscription” button. Don’t panic. Most issues have a quick fix.
Try these steps:
- Log out and then log back in to refresh your session.
- Clear your app’s cache or refresh your web browser.
- Check for app updates, as outdated versions may hide menu options.
If you’ve tried the above and still can’t cancel, head to the official Uber help center. They offer direct support for troubles with canceling your membership.
If you continue running into problems, don’t forget that business owners often face similar headaches across all sorts of subscriptions.
Will Canceling Affect My Upcoming Scheduled Orders?
Canceling a subscription will not impact any orders you’ve already placed. If you made an order while your subscription was active, you keep the associated discounts and free delivery on that order, even if your plan expires before the order arrives.
Future orders, after your current paid period ends, will no longer have those perks. Regular rates for service and delivery fees resume at that point.
Is Uninstalling the Uber Eats App Enough to Cancel My Subscription?
No, deleting the app won’t cancel the membership. The subscription stays active until you use the cancellation feature inside your account, either through the app or website. If you’ve deleted the app, simply reinstall it or visit the Uber Eats website to finish the process.
Will I Lose My Uber Eats Account After Canceling My Subscription?
You keep your Uber Eats account after canceling your subscription. Canceling only removes the paid membership perks. You can still use Uber Eats, place orders, and access all basic features without having Uber One or Eats Pass.
If your business or side hustle relies on regular food or grocery delivery, you might want to check if other membership perks are worthwhile before opting out for good.
If you have more questions after canceling, Uber’s comprehensive help resources, as well as community forums and business blogs, are always up to date with new changes or updates to the process. These tips will help you stay in control of your orders and spending, so you’re not left with surprise charges or missing benefits.
Conclusion
Canceling your Uber Eats subscription is simple if you follow the outlined steps. Just be sure to use the app or website rather than deleting the app. Double-check your billing cycle to avoid extra charges, and keep your confirmation email for your records.
Staying on top of subscriptions like Uber One is a smart move for budgeting and managing recurring costs. If you want more strategies for financial control, check out tips for better subscription and budget management.
I am Adeyemi Adetilewa, the Editor of IdeasPlusBusiness.com. I help brands share unique and impactful stories through the use of online marketing. My work has been featured in the Huffington Post, Thrive Global, Addicted2Success, Hackernoon, The Good Men Project, and other publications.
